Privacy & cookies policy
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
What information do we collect?
We only collect information that we need that is related to your order. This includes your:
- Billing address
- Shipping address
- Email address
- Credit card information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How is my information used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.You may also choose to consent to receiving information about special offers and good news stories about our work with young people. You have the option of setting your privacy settings by logging in to your account and opting in to receiving this information.
You can withdraw your consent to us holding your personal data at any time, or view the data we hold about you (for an administrative fee), by emailing firstname.lastname@example.org. We will action your request within one calendar month. Should we not be able to fulfil your request, you have the right to make a complaint to a supervisory organisation.
You may still purchase from our shops and online store without consenting to use using your personal data. We will hold your personal data for up to five years.
Security and storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
We do have relationships with carefully-selected suppliers who may also set cookies during your visit.
- Google Maps. [Cookie name: NNID PREF]
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.