Current Vacancies at Circle

Do you have a social conscience? Circle Collective are always looking for like-minded people that have a passion to help young people succeed.

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Director of Operations and Programmes

SALARY: £40,000 - 45,000 depending on experience
LOCATION: Dalston or Lewisham
JOB TYPE: Permanent
HOURS: Full Time
CLOSING DATE: Sunday 29th April 2018

About Us

Circle Community helps unemployed young people develop the workplace skills and capabilities to secure and sustain life-changing employment. Too often young people find themselves trapped in a vicious cycle; they don’t have enough experience to get a job but can’t develop the skills without one. We believe young people have a lot of potential, talent and enthusiasm to offer employers. They just need a chance. Our work helps young people realise their full potential. Our five-week Get Employed programme offers:

  • Real, supported work experience at 2 shops that sell streetwear clothing and support independent designers via our social enterprise (Circle Collective, a CIC)
  • Corporate insight days, delivered on a rolling programme by our corporate partners, providing opportunities to meet different employers and learn about jobs and expectations
  • Motivational workshops, inspirational coaching sessions, practical recruitment support and 1:1 mentoring from our staff and volunteers help grow their confidence
  • Support through early employment to maximise their chance of sustaining and progressing in work

Our approach works: since April 2015, over 75% of young people who complete our programme have moved into work, and of these many have progressed further in their careers.

Since 2014 we have been successfully delivering our Get Employed programme in Hackney and have recently made the transition to a second site. In October 2017 with the help of Landsec we launched our programme at a site in Lewisham shopping centre and are focused on growing and embedding in this location.

This is an exciting time for the charity and we now need to bring in a senior leader to consolidate our internal systems to accommodate the transition to operating across two sites. The Director of Operations and Programmes will be part of a small senior management team and together with the CEO will play a key role in shaping the strategic direction of the charity.

The post-holder will oversee the delivery of the Get Employed programme leading on operational policies and procedures, and consolidation of the programme to ensure its robustness for replicability and future proof our product for long-term growth. They will lead on contract management, quality assurance, safeguarding, premises management, data management and impact measurement.

Circle Community’s income for year ending March 2018 was £253,000. The largest income stream is corporate partners which currently makes up over 40% of income in addition to grants and contracts through DWP and Local Authorities.

This video provides an overview of how Circle Community and Circle Collective work in tandem to deliver our ground breaking Get Employed programme.

Job purpose

This role will lead the delivery of the Get Employed programme. We are looking for someone with a commercial outlook who has experience of delivering outcome-funded contracts, working with stakeholders including Jobcentre Plus, Local Authorities and employers. This role will also involve managing a small team of front line staff to ensure delivery against these outcomes. Reporting to the CEO and board of trustees, responsibilities include:

    Contract Management

  • Negotiate and secure new and ongoing contracts for delivery of the Get Employed programme including outcome-related funding contracts via Department for Work and Pensions (DWP), Local Authorities and other providers
  • Lead on contract implementation including establishing KPIs and systems for contract management, monitoring quality and compliance
  • Oversee contract performance, developing and embedding robust processes for monitoring delivery against targets identifying and managing risks
  • Develop operational budgets, monitoring income and expenditure
  • Develop pricing models for delivery of the Get Employed programme
  • Social impact measurement and reporting

  • Ensure data monitoring systems are properly configured and optimised to enable good impact reporting
  • Collect, analyse and present accurate and timely performance data
  • Liaise with Northampton University to provide accurate data and to extend our framework to measure our extended impact through in-work support
  • Produce key impact reports for internal and external audiences
  • Produce reports to funders, including monthly reporting and end of grant report
  • HR, Line Management and Safeguarding

  • Responsible for line management of staff delivering the Get Employed programme – currently two Youth Programme Coordinators, one in Lewisham and one in Hackney
  • Lead on safeguarding and Health and Safety for the charity, including DBS checks for new staff and volunteers, attending safeguarding training and organising training for staff
  • Strategy and influencing

  • Contribute to strategic planning working with trustees and CEO, in particular delivering the strategy for Government funded contracts
  • Representing the organisation externally including attending local provider meetings/ forums and acting as a spokesperson for the organisation

Personal specification

The ideal candidate will have a blend of contract, programme management and impact development experience within the welfare to work or charity sector as well as a passion for supporting and enhancing the lives of unemployed young people.

  • Significant experience of operating successfully at a senior level in welfare to work, education, charity or the not for profit sector.
  • A proven track record of managing a performance driven team (ideally in the welfare to work and employability sectors)
  • Experience of successfully developing relationships with a range of stakeholders, funders, partners and employers
  • Experience of implementing, managing and evaluating contracts and an understanding of effective social impact reporting
  • Highly numerate, sufficient for developing, budgeting and reporting fully-costed fundraising/business development proposals
  • Experience of business development including bid writing and securing funding from a range of commissioners including DWP/ ESF would be beneficial but not essential
  • Experience of managing and supervising staff and/or consultants (at a management level)
  • Experience of managing resources and budgets
  • Demonstrable understanding and commitment to equality opportunities and diversity
  • Outstanding interpersonal skills for both workplace and external representation context
  • Positive, enthusiastic approach to problem solving with a "can do" attitude
  • Excellent IT skills
  • Highly-organised and able to operate as part of a small, lean team, taking responsible for own administration

And demonstrate the Circle Values of:

  • Passion – Real commitment to young people in everything we do
  • Enrichment – Providing opportunities for and supporting development
  • Respect – Taking into account the feelings and wishes of others
  • Community – Building relationships and working to improve our local area
  • Results – Creating the best possible outcome for everyone we work with

Applying for the role

To apply, please send your CV and covering letter (max 2 sides of A4) to recruitment, outlining how your experience and skills match the requirements of this role, by Sunday, 29th April 2018.

For an informal discussion about the role please email Vicky Morgan or call on 0207 249 2442.

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Work Experience Retail Assistant


LOCATION: Dalston or Lewisham
JOB TYPE: 5-week Programme
HOURS: Flexible
CLOSING DATE: Ongoing

Circle Collective is looking for work experience trainees keen to gain some retail experience in Lewisham. We will provide full training and support with developing valuable customer services and retail skills to add to your CV. No experience is required.

You can read the full job description here

Click here to send us your CV, request more information and apply.

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